PRIMESUPPLY LONDON / CUSTOMER CARE
How can we help?
Have a question about a product, an existing order or shopping with PrimeSupply London? Send us a message using the form below.
SEND US A MESSAGE →HOW CAN WE HELP?
Find the right support.
Choose the topic that best matches your enquiry.
Order Support
Questions about an existing order, delivery information or order updates.
CONTACT SUPPORT →Product Enquiries
Need clarification about product details, sizes or specifications?
ASK A QUESTION →Trade & Wholesale
Looking to purchase larger quantities for your business or project?
WHOLESALE ENQUIRIES →CONTACT OUR TEAM
Send us a message.
Complete the form with your details and enquiry. We'll review your message and respond when possible.
For order-related enquiries, include your order number so we can identify your purchase.
Please check that your email address is correct and include any relevant product names or order details. Never include payment card details.
Contact Form
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OUR LOCATION
Find our London office.
Our office location in London. For order enquiries or customer support, please use the contact form above.
PRIMESUPPLY LONDON
London Office
Suite 10, Capital House61 Amhurst Road
London E8 1LL
United Kingdom GET DIRECTIONS →
QUICK ANSWERS
Frequently asked questions.
Find answers to some common customer service questions.
Where can I find information about my order?
Check your order confirmation and any subsequent updates sent to your email address. If you need help, contact us with your order number.
How can I ask about a product?
Use the contact form above and select Product Enquiry. Include the product name or link and the information you need.
How do I request a return or refund?
Review our Returns & Refunds Policy for the relevant conditions and instructions. If you need assistance, send us your order number.
Do you accept wholesale enquiries?
Yes, you can submit a trade enquiry through our Trade & Wholesale page . Availability and quotations are reviewed individually.
EXPLORE PRIMESUPPLY LONDON
Looking for something specific?
Explore our range of practical hardware, fixings, adhesives and everyday DIY essentials.
BROWSE OUR PRODUCTS →